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This policy outlines the terms and conditions regarding non-refundable down payments required by Solwara for the reservation of services, products, or events.
This policy applies to all customers making down payments for any services, products, or events offered by Solwara..
A down payment of 30% of the total amount is required to secure the booking/reservation/order.
The down payment must be paid at the time of booking/reservation/order confirmation.
The down payment is non-refundable under any circumstances, including but not limited to:
A. Cancellation by the customer
B. Changes in the customer's schedule
C. Customer dissatisfaction not related to service/product quality or performance
The only exceptions to the non-refundable clause are:
A. If Solwara cancels the service/product/event
B. If there is a material breach of agreement by Solwara
C. Force majeure events that prevent Solwara from fulfilling its obligations
The down payment will be applied toward the total cost of the service/product/event.
The remaining balance must be paid by the agreed-upon date, or Solwara reserves the right to cancel the booking/reservation/order without further notice.
By making a down payment, the customer acknowledges and agrees to this non-refundable down payment policy.
It is the customer’s responsibility to ensure they understand the terms before making the down payment.
For any questions or concerns regarding this policy, please contact us at:
Sta. Lucia 1, Sablayan, Occidental Mindoro, Philippines
+63 997 572 6581
Email: admin@solwara.com.ph
Solwara reserves the right to amend this policy at any time. Any changes will be communicated to customers who have made down payments.
